Troubleshooting

Stripe Checkout will not open

Resolve native ticket or organiser billing checkout problems.

Check configuration

The relevant Stripe secret must be configured and match the intended test or live mode.

Member checks

Select at least one available ticket, disable aggressive popup or script blockers and try again once.

Inventory

Another checkout may be holding the last tickets. Availability is recalculated when checkout starts.

Administrator checks

Review Stripe and application logs using the order reference. Never paste secret keys into a public support message.

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