A page is blank or shows an error
Safe first checks when an Event Fill page fails.
Do not keep resubmitting financial actions
For checkout or refunds, first check the order status before trying again.
General checks
- Reload once.
- Sign out and back in when appropriate.
- Try a private browser window.
- Record the exact page and time.
Administrator checks
Review the Plesk PHP error log, confirm the current VERSION file and run the relevant phase checker. Never expose `.env` or database credentials.
Improve this guide
Was this article helpful?
Your vote helps Event Fill identify guidance that needs more detail.